FAQ
Compliance in general
No, that's not a problem at all! Very few people are familiar with this topic. However, since the compliance and security of your website is very important (not only for you, but possibly also for customers, trading partners and infrastructures), JOUO explains everything to you. With JOUO you can see your problems, tackle them and understand them without having any IT knowledge.
A web page is a single page on the Internet, while a website is the entire Internet presence. A website consists of several web pages, just as a book consists of several pages. The website is the complete work, the web page a single page of it.
If a website is not compliant, this can lead to warnings or even legal action. A legally compliant website also creates trust.
Website Compliance bedeutet, dass deine Website alle rechtlichen Anforderungen erfüllt, die für Online-Auftritte gelten. Dazu gehören Datenschutzvorgaben, Impressumspflicht, Cookie-Richtlinien und ab dem Juni 2025 auch die Barrierefreiheit. Zudem ist die Sicherheit ein wichtiger Bestandteil, um compliant zu sein. Wenn deine Website nicht sicher ist, ist sie nicht compliant!
Warning letters can quickly cost several hundred to thousand euros. Data protection violations can be penalised with fines of up to 4% of your company's global annual turnover. Competitors or consumer protection organisations can take legal action in the event of competition law infringements. Insecure websites not only violate the GDPR but can also be hacked more easily; in the worst case, all company data is irretrievably lost.
JOUO's range of services
JOUO checks the following areas:
Security
- security vulnerabilities
- open ports
- server and mail server configurations
Legal requirements
- mandatory pages (legal notice, data protection, terms and conditions)
- external resources (links, fonts, Google Analytics)
- SSL certificate
JOUO is still in the starting blocks, which is why a lot more is planned for the future. In order to achieve a complete compliance check, areas such as accessibility should also be checked by JOUO. Keep an eye on the future page and our news to see what enhancements we are working on.
JOUO offers the audit with precise recommendations for action. Your IT department can use these to solve the challenges. If you do not have an IT department, we will be happy to recommend the right company for you - simply write to us using the contact form.
When we talk about "a website", we don't mean a single page (e.g. not just "jouo.de/imprint") but all pages and content that are linked to the domain (in our example: everything that belongs to "jouo.de"). What exactly this is depends on the structure of your website. The JOUO audit shows you everything that belongs to your website.
JOUO updates your audit results and recommendations once a month. In the future, you will also be able to view a history of your values in JOUO - we are currently working on this.
Booking and costs
No, as there are no costs (and also no hidden costs), there is no need to enter a payment method for the free version.
JOUO offers a monthly basic subscription of €39.99 per month. This provides you with a full compliance audit for one website, including all details of any vulnerabilities found and associated recommendations. If the JOUO Basic subscription is not enough for you or you prefer something more customised, please contact us via our contact form. You can find all further information about our offers on our pricing page.
Yes, there is a free version. We create the same compliance audit as for paid subscribers, with the difference that not all results and recommendations are shown to you. You get a preview of what JOUO was able to find in your organisation:
- number of security vulnerabilities
- number of open ports
- number of external resources
- whether mandatory pages are present
- whether a valid SSL certificate is available
- whether problems were found with the mail server configuration
You can subscribe to JOUO with a credit card or by invoice.
Technical
JOUO only requires your domain address and your agreement that you will use the information obtained exclusively in a lawful and responsible manner and that you will not take any actions that violate applicable law or the protection of third parties.
JOUO does not require access to your website, as only publicly accessible data is used.
A hacker can recognise technical details, server information and potential security vulnerabilities from public data on your website. This enables them to exploit vulnerabilities. The information collected serves as the basis for customised cyberattacks that can lead to data loss, financial damage or reputational damage.
Legal matters
Yes, you can.
Firstly, JOUO does not collect any personal data and secondly, it works exclusively with publicly accessible data. This data is stored on German servers and is not passed on to third parties or third countries.
The JOUO team also aims to help small and medium-sized companies and work together to create a more secure infrastructure. We want to work together to combat criminal offences on the Internet #DoNotFightAlone.
There is no absolute guarantee, as laws can change and JOUO can never check everything 100% perfectly. But in some cases, the legislator may honour the fact that you are actively working to eliminate the security gaps on your website and comply with regulations.
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Our experts at [j]karef deal with cyber security issues on a daily basis.
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